Studio Policies

Payment

Tuition may be paid in person, by mail, over the phone, or online. We require a valid credit card kept on file. The primary billing contact will be responsible for all fees associated with each account. Any fees outstanding on the due date will be auto charged to the credit card on file of the primary account holder. For your convenience, we offer online management of your dance account. Dance fees will be posted to the Parent Portal and may be paid online. You must create an account via the Parent Portal to participate in classes at Studio18.

Registration & Refund Policies

• Registration is on a first come, first serve basis.
• Class age restrictions must be met by the class start date.
• Class spots cannot be held without payment. Payment is due upon registration. All enrolled families MUST have a current credit card on file to participate in classes.
• Payment is accepted by cash, credit card, or check. Only sessions paid in full are eligible for full multiple class discounts. We will charge 2.89% to every transaction paid with a Visa, Mastercard, or Discover credit card. This does not apply to debit cards or other forms of payment.
• There is a $45 annual registration fee per child when signing up.
• If a class is dropped at least two weeks prior to the class start date, a 50% refund to the original payment will be given, minus a $25 administration fee.
• If a class is dropped less than two weeks prior to the class start date, there will only be a studio credit given. Studio credit is good for one year from the date issued.
• If a class is dropped after the class start date, there will be no refund given.
• There are no refunds given for cancelled or missed classes. Make-up classes may be taken for classes missed due to scheduled studio closings, inclement weather, illness, or personal conflicts.

Health & Medical

• Studio 18 is nut-free. No nut products will be allowed in the studio.
• Please inform the studio about any medical conditions that may require special attention. All information will remain confidential.

Photo/Video Waiver & Release

Studio 18 may take photo and/or video footage of classes, events, competitions, and performances. By signing the registration form, you are giving Studio 18 permission to use these photos and video footage for marketing and promotion.

Attendance

Consistent attendance is important to a students' growth as well as to the curriculum of the entire class. Please call studio to inform of absence. Classes begin on time with all students ready to dance.

Recital

Dancers must participate in Winter & Spring sessions to participate in the end of the year recital.

Late Arrival

If a student is more than 10 minutes late to a class, he/she may not participate in the remainder of that class, but is welcome into the class to observe. This is not meant as a punishment, but is to ensure the safety of all the dancers. When a student is late, crucial warm-up is missed that gets the body warm and aims to prevent injury.

Make Up Classes

Absences due to illness or family emergency may be made up during the current term. Please ask your current instructor if you would like a recommendation for an appropriate class. Please notify Studio 18 in advance if you plan on attending a make-up class.

Weather Closure Policy

If area schools are closed for weather related problems, Studio 18 will be closed. In the case of severe weather, we will send an e-mail and change our voicemail. We will also post to our Facebook and Instagram pages. Students will be able to make up a class missed for severe weather at another time. Please speak to your instructor for a recommendation for an appropriate class. We do not offer credit or refunds for missed classes due to severe weather.

Staffing

Studio 18 reserves the right to substitute qualified staff whenever necessary to ensure the success of each class. Refunds are not granted for staffing changes.

Late Pick Up Policy

Studio 18 will charge one dollar per minute after the studio closes to wait with your student.